How can we help?
- Does Orcon mobile have contracts?
- I can't get online or make a call from my mobile.
- How do I set up call waiting on my mobile?
- How do I set up caller diversion on my mobile?
- How can I see my mobile bill?
- Does Orcon have a Mobile App?
- How can I manage my mobile data on Orcon Mobile?
- I find it hard to hear the other person when I make/receive calls from my mobile.
- I've lost my SIM card, how can I get a new one?
- Can I keep my phone number if I move to Orcon Mobile?
- See more
How do I change plan, and what happens to my billing?
You can at any stage change plan (upgrade or downgrade) by selecting your preferred plan on https://mobile.orcon.net.nz/ and clicking “Buy Plan”. Your new plan purchase is effective immediately as is the start of the billing period. Any unused allowances will be available for use until the end of the original plan bill date, however, there is no ability to credit any part of the unused plan. If you wish to avoid this, we’ve added the option for you to have your upgrade plan commence at the end of the current plan, avoiding any overlap.
Still have questions?