Learn how you can keep your existing mobile number when you join Orcon mobile. 

Transferring My Number

1.  Once you receive your SIM card, pop into your phone and activate it by calling 6886.
2.  Register your Orcon SIM card at My Orcon Mobile and create your new 4 digit pin.
3.  Login to your Orcon Mobile using your Orcon mobile number (on the small card that arrives with your mobile SIM) and the 4 digit pin code you created. 
4.  Click the 'Transfer Your Number' option from the top. 
5.  Complete the 'Transfer Your Number' form and click 'Confirm transfer'.

Frequently Asked Questions

• How long does the transferring of my existing number take?

  Transferring mobile numbers across to our network takes 2-4 business hours from the time the request is successfully submitted.

• In the 'Your current number' section, which number do I add?

  For this section, enter the number you wish to keep (the number you wish to bring over to Orcon).

• How do I know if my previous mobile service is 'Prepaid' or 'Account'?

  You can check this by reviewing your previous mobile plan details or by contacting your previous mobile provider. 

• How do I find my previous SIM serial number or account number?

  Prepay customers: You can find your serial number on your old SIM card itself.
  Account customers: You can find your account number by reviewing an invoice from your previous mobile provider. 

  If you are unable to find your old serial number or account number, we recommend contacting your previous mobile provider.