How can we help?
- Product Offer Summaries
- Medical Dependency Register
- Do I need to pay any installation fees?
- What contracts apply when I join Orcon?
- What if my tracking number doesn’t work?
- What happens when I switch from my current provider?
- Is wiring and maintenance insurance included in your plans?
- How long will it take to get connected?
- What do I do if I need to change my order?
- How do I sign up for Orcon Broadband?
- See more
What's your courier fee for sending out a modem?
Our standard courier fee is $14.95 for sending out most modems. This just covers our costs for couriers and packaging.
Please note: we don't charge you if we need to send out a replacement modem and will even send you a pre-paid and addressed courier bag to return your old modem.
Still have questions?