How can we help?
- Product Offer Summaries
- Orcon Terms and Conditions prior to 13/06/2018
- Orcon Apple TV 32GB Offer
- Orcon UE Boom 2 Offer
- Returning your Orcon Modem
- Medical Dependency Register
- Do I need to pay any installation fees?
- What contracts apply when I join Orcon?
- What if my tracking number doesn’t work?
- What happens when I switch from my current provider?
- See more
What do I do on my broadband connection date?
On your connection date you will receive both a text and an email to say you are all up and running. At this point you can simply plug your modem following the instructions provided and allow 10 minutes for it to self-configure
Please note: Orcon@home customers will need to enter a username and password, instructions will be included with the modem if this is the situation, if in doubt, please contact us at https://www.orcon.net.nz/request_support.
Still have questions?