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Your details in My Orcon
You'll find your details below the usage section and near the home bottom of the page once you've logged into My Orcon.
The contact address is where your services are connected and what we'll use for courier deliveries. Your email address is the username you'll use to log into My Orcon and where we'll send your bill reminder. Your mobile number is our main point of call and will be used for occasional text updates.
The links on the right allow you to update your details, change your account password, check the notifications we've sent you, or authorise someone that can speak on your behalf.
You're welcome to change your mobile number at anytime, however you'll need to email us if your name, address, or email needs to be updated.
You can add anyone onto your account to handle general queries or make changes without needing your confirmation.
They'll be able to request for order details, troubleshoot issues, add or remove services on the account (that don't require a contract change), change the payment method, and pay the bill.
They won't be able to get any of your private information, accept charges or a new contract, add on power, move your services, cancel your account, or request for a refund.
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Check out other setup information, changes you can make online, or some helpful tips:Was this article helpful?
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