How can we help?
- What does my plan include?
- How can I view my bill and usage?
- Top Tips - A quick overview of the useful stuff you can do online
- How do I log into My Orcon?
- What can I do with My Orcon?
- How do I set a data usage alert?
- How do I change my contact details or billing address?
- How can I change my payment method?
- Can I get more data or upgrade my plan?
- How do I set up a direct debit?
- See more
How do I change my contact details or billing address?
The easiest way is to do this through My Orcon. You can update your phone numbers, email address, billing address and do much more!
- Click here to open the My Orcon login page
- At the bottom of the page, click Change Details
- Or, you can click Change Details under My Details on the left-hand menu.
- Simply select the tab for the details you want to change, and voila!
Alternatively, you can email us from the email address registered on your account at https://www.orcon.net.nz/request_support to have your details updated.
Still have questions?