We have a policy, based on the NZITF Disclosure Guidelines.

We are committed to protecting our community and users. If you are a security expert or security researcher and you believe you have discovered a security related issue with our websites, network, CPE, or other systems, we appreciate your help in reporting the issue to us responsibly.

We ask the security research community give us an opportunity to correct issues and vulnerabilities before publicly disclosing it. If you give us reasonable time to respond to your report before making any information public, and make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service during your research, we will not bring any lawsuit against you, or ask law enforcement to investigate you.

Contact Information

The best method for contacting our security team is via email. You may encrypt your email to us with PGP if you wish to protect the contents of your email. We are also open to anonymous reports, so long as we have a valid method of corresponding with you (e.g. an anonymous email relay service).

CallPlus Security Team <NetworkSecurity@callplus.co.nz> (E24A7B33)

You can use this key to encrypt and secure our messages.

To start using it, you'll need to install an OpenPGP software on your computer. Below you'll find a list of possible solutions for your operating system:

OS X https://ssd.eff.org/en/module/how-use-pgp-mac-os-x
Linux https://ssd.eff.org/en/module/how-use-pgp-linux
Windows https://ssd.eff.org/en/module/how-use-pgp-windows-pc
iOS https://itunes.apple.com/app/ipgmail/id430780873?mt=8
Android https://play.google.com/store/apps/details?id=org.sufficientlysecure.keychain

Please import the public key into your local OpenPGP Key-Manager.