How can we help?
- How do I factory reset my modem?
- How to setup Separate SSIDs for WiFi using the NF18ACV
- Advanced NF18AC Configuration
- How do I update the Firmware of my Orcon Modem?
- How do I set up my Orcon Genius modem?
- Can I use Orcon Genius for my business?
- How do I reset my modem password?
- Where can I download a manual for my modem?
- How do I reboot my modem?
- How do I update the username and password in my modem?
- See more
What do the lights on my router mean?
The lights that indicate your connection status should as a rule be green or blue. If you see orange and/or red lights there could be a connection problem or issue with your modem.
Please note, not all modems and routers are created equal; configurations, displays and symbols will vary from manufacturer to manufacturer and even from model to model. Here’s a quick rundown of what each light means:
Power light: The power light indicates that your device is connected to a power point. Typically, a solid green light means your devise is indeed connected to a power point.
DSL light/broadband light: The “Digital Subscriber Line” light shows whether your modem is connected to Orcon’s network. If you have an ADSL or VDSL connection, this light will usually be solid green when your modem is operational. A steadily blinking green light can mean your modem is looking to establish a connection with Orcon’s network. However you can ignore this if you have fibre – some fibre modems are known as ‘backwards compatible’ – meaning they can also be used for DSL connections. If they’re being used for a fibre connection the DSL light will blink as it defaults to searching for a DSL connection.
Internet light: This light shows you are logged into your ISP’s internet service. It will tend to be solid green and flicker occasionally, indicating the modem is sending or receiving data. However a regular blink can indicate your modem is still trying to find a connection. Likewise an amber or yellow light can also indicate you are not quite connected.
LAN (local area network) lights: You’ll have around four of these depending on how many Ethernet (cable internet) ports are on the back of your router. A solid green or blue light indicates you have a functioning cabled connection between your router and your device.
WLAN: (wireless local area network) light: A green light will usually indicate that your wireless network interface is up and running. If it’s not on, then you may need to log in to your router and configure your connection. Instructions on how to do this vary from modem-to-modem so once again, the modem’s manual is the best place to look.
Your device’s instruction manual will clearly indicate which symbol is which with your particular router/modem. It’s worth taking a couple of minutes to familiarise yourself with your device. That way you’ll be able to tell in the blink of a DSL light what is going on with your connection.
Still have questions?