How can we help?
- Port Filtering
- Can I remove the ONT?
- How to configure a Static IP on a PC
- What is Malware/Spyware?
- What is MTU?
- What is the difference between IPv4 and IPv6
- Is there a fault in my area?
- Do you tell people how many requests for information for customer data you get from government agencies (including ‘Privacy Act 11E’ requests?)
- I have forgotten my username and/or password
- How do I get help?
- See more
Is my IP address Static or Dynamic?
All of our residential broadband connections are assigned with dynamic IP addresses by default. We do this so we can make efficient use of the IP addresses that we have available.
So what does this mean for you? In a nutshell it means that you could be assigned a new IP address at any time. For most users, this isn't a problem. The way our network and systems are structured mean we don't change people's IP addresses often, but please be aware that they can change without notice.
Dynamic IP addressing can assign a different IP address each time a customer logs on to their computer, or it can assign a new IP address as the ISP deems it necessary. Static IP addressing on the other hand maintains the same IP address for a customer, and is used for mail servers and other applications.
Static IP addresses are available to our residential and business customers as an add-on available on most current and grandfathered plans.
- Current customers: please log in to My Orcon (opens in a new window), and select Modify Plan, and choose Static IP as an add on under Change Plan Features.
- New customers: please select Static IP as an add on in the signup process, or ask the sales agent if you choose to call.
Still have questions?