How can we help?
- Understanding Fibre
- Product Offer Summaries
- Need Help? Contact Us Here
- What is Gigantic Fibre?
- Business 4G Backup
- Modem Delivery FAQ
- Orcon Promotions - General Terms and Conditions
- Homeline International Calling Packs
- Returning your Orcon Modem
- What should I do if I am medically dependent on a homeline?
- See more
How long will it take to get connected?
ADSL and VDSL connections can take up to 10 working days to complete. If you select "ASAP" as your connection date when you sign up we'll book the next available appointment.
UFB is slightly trickier to gauge, as it depends on the property and what's involved in getting fibre into your premises. We'll ask the Local Fibre Company to connect you as soon as possible. If you need it connected on a specific date we can request it, if that date doesn't work out to be feasible we'll connect you as soon as possible thereafter. In some situations the Local Fibre Company will need to gain consent to install the services, if this is the case they will contact you to arrange this work.Was this article helpful?
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