If you're experiencing problems with your WiFi connection, the cause may be interference from other wireless access points. Manually setting your wireless channel and/or frequency can help solve these problems.
If your modem is not listed below then you'll need to refer to the modem's manufacturer. Tip: manufacturers usually provide manuals, FAQs and instructions on their own websites.
NF18AC
- In order to change the name of your wireless network, you need to be either connected to the network already, or be connected to the modem via Ethernet cable. You should have received one with your modem.
- Open your web browser and enter 192.168.1.1 into the address bar
- When prompted, log into the router – the default username/password combo is admin/the last 6 digits of the modem's MAC address (found on the underside of the modem)
- Select Wireless displayed on the left of the menu, then click 2.4GHz
- Select Advanced
- Under Channel select one of the available options (usually 1, 6, and 11 are the most ideal).
- Take note of the interference level. If there's too much interference, pick a different channel.
- Click Apply/Save. Your wireless network should no longer be suffering from interference issues. If you are still experiencing frequent disconnections, try one of the other suggested channels.
- You can repeat steps 5 through 7 for the 5GHz band as well however it is recommended that you leave this one on Auto.
ORCON GENIUS WHITE
- In order to change the name of your wireless network, you need to be either connected to the network already, or be connected to the modem via Ethernet cable. You should have received one with your modem.
- Open your web browser and enter 192.168.20.1 into the address bar
- When prompted, log into the router – the default username/password combo is admin/admin
- Select Wireless displayed on the left of the menu, then click Advanced
- Under Channel select one of the available options (usually 1, 6, and 11 are the most ideal).
- Take note of the interference level. If there's too much interference, pick a different channel.
- Click Apply/Save. Your wireless network should no longer be suffering from interference issues. If you are still experiencing frequent disconnections, try one of the other suggested channels.
ORCON GENIUS BLACK / ORCON WIRELESS MODEM
- To change the name of your wireless network, you need to be either connected to the network already, or be connected to the modem via Ethernet cable. You should have received one with your modem.
- Open your web browser and enter 10.1.1.1 into the address bar.
- When prompted, log into the router – the default password is admin
- Click the Set up my wireless tab across the top
- Ensure that Enable or Disable Wireless function is Enabled
- Change the Channel to 11, and the Bandwidth to 20Mhz. Other channels you can try are 6 and 1.
- Click Save Settings in the top right, and then log out. Your wireless network should no longer be suffering from interference issues. If you are still experiencing frequent disconnections, try one of the other suggested channels.
ORCON FRITZBOX 7490
- In order to change the name of your wireless network, you need to be either connected to the network already, or be connected to the modem via Ethernet cable. You should have received one with your modem.
- Open your web browser and enter 192.168.178.1
- If this is your first time logging in to your modem you'll be prompted to set up a username and password, otherwise just enter the details you set up previously.
- Click the "WLAN" tab on the left side of the menu.
- Click on Radio Channel.
- Click on “Adjust radio channel settings”.
- Change the Radio Channel in 2.4-Ghz frequency band to 11. Other channels you can try are 6 and 1.
- Scroll to the bottom of the page and click Apply.
You're all done! You'll now need to reconnect your wireless devices. Start by going into the device's wireless settings, where you'll need to 'forget' the network - otherwise your device will keep trying to connect using the old password, which obviously won't work. Once you've 'forgotten' the network, reconnect, enter the new password and you can get back to watching YouTube.