How can we help?
-
Topics
- How do I set up my home phone?
- How can I troubleshoot my landline phone?
- How do I set up and use my Orcon voicemail?
- Malicious and Unwanted Calls
- How do I check to see if my Genius phone is registered in the Modem?
- How do I use call waiting?
- Why can’t I use my other phone jacks with Orcon Genius?
- Can other VoIP products be used on Orcon Genius?
- How do I register and use the Genius Handset?
- Can I use my existing home phone with Genius? What about multiple handsets?
- See more
-
How do I set up my home phone?
Updated
ORCON @HOME PHONE LINE
If you’ve got a normal home phone line with Orcon @Home, then you can just plug your phone into a normal jack point. Make sure you use an ADSL filter, or else your internet connection can degrade or disconnect.
ORCON GENIUS PHONE LINE
If you’ve got a Genius phone line on ADSL, VDSL or UFB, then you need to set up your home phone by plugging your handset or base station directly into the telephone slot on the modem. This is different from how you may have previously set up your home phone as the normal jack points in the house will no longer work. Please note that our homeline service only operates through an Orcon supplied modem.
See the following examples, depending on which modem you have:
Fritz!Box
Netcomm NF4V
Orcon Genius Modem
Orcon Genius Modem with Genius handset
Still Need Help?
Get in touch with our customer support team.
Submit an Email
-
Still have questions?
Request Support