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What does a full install involve?
A full install for an ADSL or VDSL broadband connection is where a technician installs a brand new DSL jackpoint in your home for your broadband connection.
Someone will need to be present at the address to allow a technician to do some work inside and outside your home, and may take up to four hours, depending on how complex the installation is.
Before the technician arrives, it is useful to consider the location of the new DSL jackpoint as this also determines the location of your modem. The location must be confirmed with the technician, but here are some things to consider:
- A central location: the closer to the middle of your house the jackpoint is, the better your WiFi signal will be distributed throughout your home.
- Signal blockers: walls (concrete block walls can have re-enforced steel in them) , mirrors, appliances (especially TVs, Cookers, microwaves, older cordless phones and radios), hot water cylinders and large metal surfaces may either block or interfere with your WiFi signal, so pick a place that avoids as many obstacles as possible.
- Cordless phones: if you’re on Genius ADSL or VDSL, your home phone will plug directly into the modem. This means that where you put your jackpoint is where your cordless phone base unit will also have to go, so consider where you’d like your phone to be placed.
Still have questions?