How can we help?
- How do I factory reset my modem?
- How do I update the Firmware of my Orcon Modem?
- How do I set up my Orcon Genius modem?
- Can I use Orcon Genius for my business?
- How do I reset my modem password?
- Where can I download a manual for my modem?
- How do I reboot my modem?
- How do I update the username and password in my modem?
- What do the lights on my router mean?
- What happens while the modem is factory resetting?
- See more
How do I update the Firmware of my Orcon Modem?
We advise that you do not do this yourself as this can cause irreparable damage to your modem and will cause your connection to go down.
We recommend contacting us via our helpdesk either at https://www.orcon.net.nz/contact or by calling us on 0800 13 14 15 so that our support team can investigate your modem and if necessary upgrade the firmware for you.
Still have questions?