How can we help?
Moving your broadband and home phone is simple and easy with our dedicated move house team. Just let us know as soon as possible or at least two weeks before you move in and we will take care of the rest.
How do I move my services?
We provide two simple methods for you to move your services to another address.
You can contact our dedicated move house team by calling 0800 89 34 96. They are available 8:00 am to 9:00 pm Monday to Friday and 9:00 am to 5:30 pm on weekends and public holidays. Alternatively you can send our team an email at email@example.com. Our team will then be in touch with you accordingly.
How much notice should I provide?
We recommend submitting your move request at least 2 weeks before your actual move in date. This will allow us to ensure a smooth transition of services.
Does it cost to move house with Orcon?
Moving services to another address is generally free of cost. If there are any charges associated with your move, we will advise you of these prior to the move being completed. Please note that you are required to agree to a 12 month contract with Orcon when moving homes.
Can I keep my current phone number?
As long as you are within the same area, you can generally keep your current phone number. In the case that this is not possible, Orcon will provide you with a new number. If you move out of your current area, we may provide you with a new number. We'll confirm this once we've arranged your move.Was this article helpful?
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