How can we help?
How do I get in touch?
We're incredibly proud to say that our help desk is based right here in New Zealand and getting in touch is super easy! All of our general account queries are taken by email and live chat, we answer them super fast, and you don't have to mess about on the phone.
Check out the contact page on our website if you need to give us a call for technical support, financial assistance, or to organise a move house order.
If you need a hand now, tap the Help button in the lower right, click on Get in touch, and then hit Live chat. We're available through chat from 10 AM to 4 PM, Monday to Thursday (chat is closed Friday, Saturday, Sunday, & public holidays)
Need something else?
Check out our setup guides, what you can do in your account, or some other helpful tips:Was this article helpful?
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