4G Backup is a mobile broadband connection built into our fancy modem that kicks in automatically when your primary broadband service drops. No more lost transactions when your EFTPOS is taken out!
4G Backup is included in all Orcon Business plans.
Frequently Asked Questions
If internet goes down, your modem automatically connects to the 4G mobile network. If 4G coverage is not available in your area, you will connect to 3G. Check out this coverage map to see whether you’ve got 3G/4G coverage.
4G Backup will protect systems from disruption and safeguard your business with reliable internet connectivity.
The consequences of internet being down are immense. Just a few minutes of downtime can ripple across your business and cause loss of productivity and hits to revenue.
Having a backup connection provides continued ability to:
- Process transactions through Point-Of-Sale (POS) systems
- Digitally communicate with customers and suppliers
- Access cloud-based applications, security and file storage
1GB of Backup data per month. This will roll over to the next month for up to 12 months, so you can accumulate up to 12GB of backup data.
If you use your 1GB data allowance and all carryover data, additional backup data can be purchased for $10.43 per 1GB (excl GST). Just add the 'NZ Data Pack' via mobile.orcon.net.nz.
Note: We don’t casually charge for backup data – so you don’t need to worry about unexpected charges.
Sure is! You should only notice a very brief connection interruption when your modem automatically switches over to the backup internet.
Using 4G Backup
If you have Fibre: When the WAN icon on the front of your modem is flashing green, you’re connected to broadband. If the WAN signal is off, you’re using 4G Backup.
If you have ADSL/VDSL: When the DSL icon on the front of your modem is flashing green, you’re connected to broadband. If the DSL signal is off, you’re using 4G Backup.
Strong Signal: Your modem has excellent connection to 4G LTE mobile network.
Medium: Your modem has good connection to the 4G LTE mobile network.
Weak: Your modem has weak connection to the 4G LTE mobile network. Consider re-positioning your modem higher up and closer to a window.
Off: No 4G LTE signal detected. Re-position your modem higher up and closer to a window. If you still can't connect to 4G Backup, give our friendly team a call on 0800 70 10 50.