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Understand your first bill
You'll receive your first invoice shortly after your connected. You'll be notified by email and you can check your new invoice by logging into My Orcon.
You'll pay in advance for the homeline, internet, and mobile services and in arrears for any variable or usage charges such as phone calls or your electricity.
There will be a partial charge from your connection date up to your billing date plus the standard charge for the coming month.
You'll also see a one-off modem delivery charge if you're renting one from us.
If something isn't right with your invoice, get in touch and we'll help sort it out!
Need something else?
Check out our billing options, other explanations of your charges, or some commonly asked questions:Was this article helpful?
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