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Understand your homeline and internet charges
You can get a breakdown of your charges by logging into My Orcon and checking your current invoice. Within the Homeline & Internet Services section (below your power if you have it) you'll see the base cost of your monthly plan and any related discounts underneath.
Calling, charges, and add-ons
You'll find your homeline and internet add-ons plus the calls you've made in the Extras section near the bottom of your invoice. Click on the collapsible drop downs for the details - calling charges are rounded to the nearest minute.
If something isn't right with your invoice, get in touch and we'll help sort it out!
Need something else?
Check out our billing options, other explanations of your charges, or some commonly asked questions:Was this article helpful?
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