If you're having trouble with your company VPN, go online and confirm if you can browse the internet. All working normally? You'll want to follow up with your company as the software is set up and managed by them. We can't support something we have no control over.

Otherwise, let us know if your having any issues with your internet service or modem – our technical team are more than happy to help!

Need something else?

Check out our technical support sections for more help and information:

• Wireless
• Speed and Throughput
• Modem
• Fibre
• ADSL and VDSL
• Homeline and Smartphone
• Email
• Other