Many of us are heavily reliant on the internet to work from home, study, keep in touch with friends and family, or simply entertain ourselves. Check out our tips and tricks to make sure you're getting the most out of your connection and keeping your family safe online!

Your Wi-Fi

There are a couple of things to consider when trying to get the most out of your wireless service – where your modem is placed, how far away you are, possible interference, and how many people are trying to stream their favourite show at the same time!

Modem placement

Make sure your modem is somewhere central and out in the open for better coverage throughout your home. Keep it upright and relatively high if possible (just not on the floor) for the best setup. Check out our in-depth guide on modem placement for all the ins and outs.

Distance and interference

The wireless signal gets weaker the further you are from the modem, especially if there are other devices in the way. Appliances like microwaves and hot water cylinders are difficult for the signal to pass through so try moving a little closer to the modem or check whether a device is in the way – easy!

Congestion

Try limiting how many devices are connected to the Wi-Fi at once, this should free up space and improve overall performance. A simple change is to connect your big devices (like your computer or TV) directly to the modem through an ethernet cable. Head over to our wireless issues guide if you're still having trouble.

Google Wifi

It can be difficult to ensure your home has Wi-Fi at all corners, especially over multiple levels. The Google Wifi will help no matter what your situation is (even if you're simply after an upgrade) and deliver seamless coverage by creating a mesh network of individual Wi-Fi points that work together to spread a strong signal throughout your home. Log into My Orcon and check it out!

Our Family Filter

We understand that there are a range of nasties online and keeping yourself (and the littlies) protected can be difficult. Our awesome Family Filter is a non-intrusive first line of defence for you and your family that blocks a range of sites and unsavoury corners of the internet. Simply log into My Orcon and activate it – the first 12 months are free!

Need something else?

Check out these guides to stay up to date, for a little extra help, or how to contact us:

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