How can we help?
How do I get a refund?
If you have credit on your account that you'd like to get refunded, send us an email with your details and the amount you'd like back. We'll go over the process and let you know whether we need anything else – easy!
Our refunds are processed every Thursday and should be completed within the following few business days (depending on the banks).
Need something else?
Check out our billing options, a breakdown of your charges, or some other commonly asked questions:Was this article helpful?
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