13/02/2023 — Loss of service in Napier-Hastings District & Gisborne

Areas included Bay View, Napier City, Hastings, Tarndale-Rakauroa, Tutira, Wairoa

[15/03/2023 12:02] Technical teams have been working on resolution. Next update on status change.

Chorus Planned Scheduled Maintenance

Start Date and Time: 21/03/23 06:00
End Date and Time: 21/03/23 17:00
Service Affected: Fibre Broadband
Area/s Affected: Auckland; Birkenhead region
Outage Duration: 30 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 21/03/23 17:00, please reboot your modem if your service is still down. Thanks for your patience.

Start Date and Time:  20/03/23 23:00
End Date and Time:  21/03/23 06:00
Service Affected: Fibre Broadband
Area/s Affected: Rodney District; Red Beach region
Outage Duration: 60 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 21/03/23 06:00, please reboot your modem if your service is still down. Thanks for your patience.

Start Date and Time: 20/03/23 06:00
End Date and Time: 21/03/23 17:00
Service Affected: Fibre Broadband
Area/s Affected: Auckland, Remuera region
Outage Duration: 30 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 21/03/23 17:00, please reboot your modem if your service is still down. Thanks for your patience.