15/11/2024 — Some Orcon Broadband Customers are experiencing issues browsing the internet.
[15/11/2024 10:29] The fault has been identified and has now been resolved. Users may need to reset their modem to connect.
[15/11/2024 09:25] The fault is currently being investigated.
Chorus Planned Scheduled Maintenance
Start Date and Time: 28/11/24 07:00
End Date and Time: 29/11/24 18:00
Service Affected: Copper Broadband and Voice
Area/s Affected: Far North District: Broadwood
Outage Duration: 15 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 29/11/24 18:00, please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 28/11/24 04:00
End Date and Time: 29/11/24 06:00
Service Affected: Fibre Broadband
Area/s Affected: Wellington: Wellington
Outage Duration: 15 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 29/11/2024 06:00 please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 28/11/24 06:00
End Date and Time: 29/11/24 17:00
Service Affected: Fibre Broadband
Area/s Affected: Wellington: Wellington
Outage Duration: 15 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 29/11/2024 17:00 please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 28/11/24 23:00
End Date and Time: 03/12/24 06:00
Service Affected: Copper Broadband and Voice
Area/s Affected: Far North District: Waimamaku, Towai, Paihia, Haruru, Opua, Ohaeawai, Opononi, Okaihau, Umawera , Kawakawa, Kohukohu, Kerikeri, Kerikeri Rural, Kaeo, Totara North
Outage Duration: 60 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 03/12/2024 06:00 please reboot your modem if your service is still down. Thanks for your patience.
Start Date and Time: 28/11/24 08:00
End Date and Time: 30/11/24 18:00
Service Affected: Fibre Broadband
Area/s Affected: Auckland : Manurewa
Outage Duration: 600 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 30/11/2024 18:00 please reboot your modem if your service is still down. Thanks for your patience
Start Date and Time: 28/11/24 11:00
End Date and Time: 28/11/24 18:00
Service Affected: Fibre Broadband, Copper Broadband and Voice
Area/s Affected: Gisborne District: Gisborne, Ruatoria, Tikitiki, Te Puia Springs, Te Araroa
Outage Duration: 300 Minutes
Event Description:
Planned Chorus Network maintenance and upgrades commencing during this time period. While not all customers will be directly impacted by the changes, some customers may have services connected to a service that is being worked on.
If you are having issues connecting after 28/11/2024 18:00 please reboot your modem if your service is still down. Thanks for your patience