Submit a request
If you're a customer, or have been in the past, there may be a credit balance on your account.
This could be because of:
- A billing error
- You were a customer in the past and there was a credit balance on your final bill
Either way, it's your money and we want to give it back.
If you recently got a letter or email from us, it will have the account number the refund relates to, and how much you're owed. Fill in the form below to get your refund sorted.