If you're a customer, or have been in the past, there may be a credit balance on your account.

This could be because of:

1. Overpayment
2. A billing error
3. You were a customer in the past and there was a credit balance on your final bill

Either way, it's your money and we want to give it back.

If you recently got a letter or email from us, it will have the account number the refund relates to, and how much you're owed. Fill in the form below to get your refund sorted.