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Bring my mobile number
- Once you receive your SIM card, pop into your phone and activate it by calling 6890.
Hang on to your old SIM card, you'll need it later. - Register your Orcon SIM card at My Orcon Mobile and create your new 4 digit pin.
- Log in to your Orcon Mobile account using your Orcon mobile number (which you can find on the small card that arrives with your mobile SIM) and the 4 digit pin code you created.
- Tap Transfer Your Number in the menu at the top of the page.
- Fill in the form and tap Confirm transfer.
- Take your Orcon SIM card out of your phone and pop your old SIM card back in. Wait to receive an SMS asking you to confirm if you want to move your number to another provider.
You must reply YES within 2 hours of receiving the SMS or the transfer will be cancelled and you will need to start the process again from step 3. -
You can check this by reviewing your previous mobile plan details or by contacting your previous mobile provider.
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Prepay customers can find the serial number on your old SIM card, and account customers can find the account number on an invoice from the previous provider.
If you are unable to find your old serial number or account number, we recommend contacting your previous mobile provider.
It's easy to bring your existing New Zealand mobile number when you join Orcon Mobile – just follow these steps:
From here, your transfer will be completed within 3-4 business hours. You can either leave your old SIM card in your phone until it stops working, or pop your new Orcon SIM card in right away and use your temporary number until the transfer is complete.
No, all current Orcon Mobile plans are contract free.
You can check the plans here alternatively you can contact our friendly team at 0800 56 46 87.
I already have an account with Orcon. How do I add mobile?If you are an existing Orcon customer and would like to take advantage of the convenience of Orcon mobile, then you can sign up for this at https://www.orcon.net.nz/mobile/.
Or if you'd prefer, you can give us a call on 0800 56 46 87 and one of our friendly representatives will walk you through adding a mobile service to your Orcon account.
Mobile Call and Text RatesLooking for our casual mobile rates? You're in the right place!
We have all of our domestic and international charges listed here to help you plan for your travels around New Zealand and overseas - that way you won't be shocked by your bill.
Looking to avoid these rates? Check out our add-ons or roaming packs.
Domestic Rates
Premium texts and voice services like MMS and directory assistance will be charged on your next bill.
| Service | Rates |
|---|---|
| Standard calls to any New Zealand Mobile and Landline | Included in your plan (20c per min after plan limit reached) |
| Standard text rate to New Zealand Mobiles | Included in your plan |
| Calls to Voicemail (6898) | Free |
| Directory Assistance (018) | $1.00 per call |
| International Directory Assistance (0172) | $1.80 per call |
| 0800 and 0508 calls | Free |
| Picture messages to New Zealand Mobiles | 50c per MMS |
| Video calling to New Zealand Mobiles | 35c per minute |
All calls are charged per minute, or part thereof - GST inclusive.
International from NZ
Calling or texting to Australian mobile and landlines while within New Zealand is included in your Orcon Mobile plan's calling minutes. All other destinations are charged at our casual rates and will appear on your next bill.
| Texts | Rates |
|---|---|
| All countries | 20c per text |
GST inclusive.
| Calls | Rates |
|---|---|
| Canada, China, Hong Kong, India, Isle of Man, Singapore, Thailand, United Kingdom, United States of America | 6c per minute |
| Australia, Cambodia, Germany, Ireland, Japan, Malaysia, Netherlands, Philippines, South Africa, South Korea, Sri Lanka, Taiwan | 25c per minute |
| Fiji, Samoa, Tonga, Vanuatu | 80c per minute |
| Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burundi, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Cook Islands, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Falkland Islands, Faroe Islands, Federal States Of Micronesia, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Haiti, Honduras, Hungary, Iceland, Italy, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Sierra Leone, Slovakia, Slovenia, Spain, Sudan, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe | $1.39 per minute |
| Ascension Island, Australian Antarctic Territory, Burkina Faso, Cape Verde, Cuba, Diego Garcia, Dominica, Easter Island, Guinea-Bissau, Guyana, Netherlands Antilles, Norfolk Island, North Korea, Saint Helena, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Wallis | $2.99 per minute |
| Aicent Ltd. - 883110, ANAC Satellite - 857, ANAC Satellite - 8578, Asia Cellular Satellite - 88220, AT&T Mobility - 88237, British Telecommunications PLC - 88210, Cable & Wireless - 88222, Deutsche Telekom - 88228, Ellipso - 8812, Ellipso - 8813, Ellipso - 88238, Globalstar - 8818, Globalstar - 8819, Global Networks Inc. - 88234, ICO - 8810, ICO - 8811, Inmarsat - 870, Intermatica - 88241, Iridium - 8816, Iridium - 8817, Jasper Systems Inc. - 88235, Jersey Telecom - 88236, Maritime Communications Partner - 88232, MediaLincc Ltd. - 883100, MTT Global Networks - 883140, ONAIR N.V. - 88298, Oration Technologies - 88233, Oy Cubio Communications - 88240, Reach - 88215, Seanet Maritime Communications AB - 88242, Singapore Telecom - 88230, SITA-Equant - 88223, Telenor - 883120, Telenor - 88299, Telespazio S.p.A. - 88213, Telekom Malaysia - 88231, TeliaSonera - 88224, United Arab Emirates Administration - 88216, Verizon - 88212, Vodafone Malta - 88239, Voxbone - 8835100 | $12.00 per minute |
All calls are charged per minute, or part thereof - GST inclusive.
International to NZ
These rates are for contacting New Zealand while within the following countries. The charges will appear on your next bill.
| Texts | Rates |
|---|---|
| Australia, Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu |
70c per text |
| Afghanistan, American Samoa, Argentina, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Cambodia, Chad, Chile, Cook Islands, Czech Republic, Denmark, Estonia, France, Gambia, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, India, Indonesia, Isle of Man, Israel, Japan, Kenya, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Monaco, Mongolia, Mozambique, Netherlands, Niger, Oman, Peru, Philippines, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Sweden, Switzerland, Tanzania, Thailand, Turkey, United Arab Emirates, Vietnam | $1.00 per text |
GST inclusive.
| Calls | Rates |
|---|---|
| Australia | 44c per minute |
| Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu | $1.00 per minute |
| American Samoa, Argentina, Belgium, Cook Islands, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Japan, Malaysia, Netherlands, Philippines, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Thailand, United Arab Emirates, Vietnam | $3.50 per minute |
| Afghanistan, Bahrain, Belarus, Bosnia and Herzegovina, Cambodia, Chad, Chile, Czech Republic, Denmark, Estonia, France, Gambia, Ghana, Honduras, Isle of Man, Israel, Kenya, Latvia, Lithuania, Luxembourg, Malta, Monaco, Mongolia, Mozambique, Niger, Oman, Peru, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Sweden, Tanzania, Turkey | $6.00 per minute |
All calls are charged per minute, or part thereof - GST inclusive.
International from Overseas
These rates are for communicating within the countries listed and contacting abroad (not New Zealand). The charges will appear on your next bill.
| Texts | Text Rate |
|---|---|
| Australia, Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu |
70c per text |
| Afghanistan, American Samoa, Argentina, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Cambodia, Chad, Chile, Cook Islands, Czech Republic, Denmark, Estonia, France, Gambia, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, India, Indonesia, Isle of Man, Israel, Japan, Kenya, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Monaco, Mongolia, Mozambique, Netherlands, Niger, Oman, Peru, Philippines, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Sweden, Switzerland, Tanzania, Thailand, Turkey, United Arab Emirates, Vietnam | $1.00 per text |
GST inclusive.
| Countries | Within Country |
International Rate |
|---|---|---|
| Australia | 44c per minute |
$1.00 per minute |
| Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu | $2.00 per minute | $2.00 per minute |
| American Samoa, Argentina, Belgium, Cook Islands, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Japan, Malaysia, Netherlands, Philippines, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Thailand, United Arab Emirates, Vietnam | $3.00 per minute | $3.00 per minute |
| Afghanistan, Bahrain, Belarus, Bosnia and Herzegovina, Cambodia, Chad, Chile, Czech Republic, Denmark, Estonia, France, Gambia, Ghana, Honduras, Isle of Man, Israel, Kenya, Latvia, Lithuania, Luxembourg, Malta, Monaco, Mongolia, Mozambique, Niger, Oman, Peru, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Sweden, Tanzania, Turkey | $5.00 per minute | $5.00 per minute |
Inbound call charge $1.00 per minute.
All calls are charged per minute, or part thereof - GST inclusive.
Does Orcon Mobile have Global Roaming?
Your Global Roaming is activated by default on your Orcon mobile plan but you may need to turn on roaming through your phone's network settings. Feel free to give us a call if you have any questions before you leave New Zealand on 0800 13 14 15 or if you are already overseas call+64 9 929 0408.
Before you leave remember to set up a voicemail PIN. This is required when you call your voicemail from overseas.