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Bring my mobile number
- Once you receive your SIM card, pop into your phone and activate it by calling 6886.
- Register your Orcon SIM card at My Orcon Mobile and create your new 4 digit pin.
- Login to your Orcon Mobile using your Orcon mobile number (on the small card that arrives with your mobile SIM) and the 4 digit pin code you created.
- Click the 'Transfer Your Number' option from the top.
- Complete the 'Transfer Your Number' form and click 'Confirm transfer'.
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Transferring mobile numbers across to our network takes 2-4 business hours from the time the request is successfully submitted.
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For this section, enter the number you wish to keep (the number you wish to bring over to Orcon).
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You can check this by reviewing your previous mobile plan details or by contacting your previous mobile provider.
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Prepay customers: You can find your serial number on your old SIM card itself.
Account customers: You can find your account number by reviewing an invoice from your previous mobile provider.If you are unable to find your old serial number or account number, we recommend contacting your previous mobile provider.
Learn how you can keep your existing mobile number when you join Orcon mobile.
Transferring My Number
Frequently Asked Questions
Yes absolutely – Your Orcon SIM will be dispatched with a new number and your plan details already loaded onto it. Once it has been activated (by popping it in your phone and calling 6896) you can port your number across to Orcon by visiting http://mobile.orcon.net.nz.
Complete the registration process and then log in and go to the “Port your number” page. Fill out the information required and submit the porting request. This will move your number from your current mobile provider or Orcon post pay SIM card onto your new prepay SIM card.
The porting process will take between 2 and 4 business hours to complete and means that you won't need to give everyone a new number - they can just continue to call and text your existing number. This is valid for any mobile number from any NZ network.
Does Orcon mobile have contracts?No, all current Orcon Mobile plans are contract free.
You can check the plans here alternatively you can contact our friendly team at 0800 56 46 87.
I already have an account with Orcon. How do I add mobile?If you are an existing Orcon customer and would like to take advantage of the convenience of Orcon mobile, then you can sign up for this at https://www.orcon.net.nz/mobile/.
Or if you'd prefer, you can give us a call on 0800 56 46 87 and one of our friendly representatives will walk you through adding a mobile service to your Orcon account.
Mobile Call and Text RatesLooking for our casual mobile rates? You're in the right place!
We have all of our domestic and international charges listed here to help you plan for your travels around New Zealand and overseas - that way you won't be shocked by your bill.
Looking to avoid these rates? Check out our add-ons or roaming packs.
Domestic Rates
Premium texts and voice services like MMS and directory assistance will be charged on your next bill.
| Service | Rates |
|---|---|
| Standard calls to any New Zealand Mobile and Landline | Included in your plan (20c per min after plan limit reached) |
| Standard text rate to New Zealand Mobiles | Included in your plan |
| Calls to Voicemail (6898) | Free |
| Directory Assistance (018) | $1.00 per call |
| International Directory Assistance (0172) | $1.80 per call |
| 0800 and 0508 calls | Free |
| Picture messages to New Zealand Mobiles | 50c per MMS |
| Video calling to New Zealand Mobiles | 35c per minute |
All calls are charged per minute, or part thereof - GST inclusive.
International from NZ
Calling or texting to Australian mobile and landlines while within New Zealand is included in your Orcon Mobile plan's calling minutes. All other destinations are charged at our casual rates and will appear on your next bill.
| Texts | Rates |
|---|---|
| All countries | 20c per text |
GST inclusive.
| Calls | Rates |
|---|---|
| Canada, China, Hong Kong, India, Isle of Man, Singapore, Thailand, United Kingdom, United States of America | 6c per minute |
| Australia, Cambodia, Germany, Ireland, Japan, Malaysia, Netherlands, Philippines, South Africa, South Korea, Sri Lanka, Taiwan | 25c per minute |
| Fiji, Samoa, Tonga, Vanuatu | 80c per minute |
| Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burundi, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Cook Islands, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Falkland Islands, Faroe Islands, Federal States Of Micronesia, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Haiti, Honduras, Hungary, Iceland, Italy, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Sierra Leone, Slovakia, Slovenia, Spain, Sudan, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe | $1.39 per minute |
| Ascension Island, Australian Antarctic Territory, Burkina Faso, Cape Verde, Cuba, Diego Garcia, Dominica, Easter Island, Guinea-Bissau, Guyana, Netherlands Antilles, Norfolk Island, North Korea, Saint Helena, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Wallis | $2.99 per minute |
| Aicent Ltd. - 883110, ANAC Satellite - 857, ANAC Satellite - 8578, Asia Cellular Satellite - 88220, AT&T Mobility - 88237, British Telecommunications PLC - 88210, Cable & Wireless - 88222, Deutsche Telekom - 88228, Ellipso - 8812, Ellipso - 8813, Ellipso - 88238, Globalstar - 8818, Globalstar - 8819, Global Networks Inc. - 88234, ICO - 8810, ICO - 8811, Inmarsat - 870, Intermatica - 88241, Iridium - 8816, Iridium - 8817, Jasper Systems Inc. - 88235, Jersey Telecom - 88236, Maritime Communications Partner - 88232, MediaLincc Ltd. - 883100, MTT Global Networks - 883140, ONAIR N.V. - 88298, Oration Technologies - 88233, Oy Cubio Communications - 88240, Reach - 88215, Seanet Maritime Communications AB - 88242, Singapore Telecom - 88230, SITA-Equant - 88223, Telenor - 883120, Telenor - 88299, Telespazio S.p.A. - 88213, Telekom Malaysia - 88231, TeliaSonera - 88224, United Arab Emirates Administration - 88216, Verizon - 88212, Vodafone Malta - 88239, Voxbone - 8835100 | $12.00 per minute |
All calls are charged per minute, or part thereof - GST inclusive.
International to NZ
These rates are for contacting New Zealand while within the following countries. The charges will appear on your next bill.
| Texts | Rates |
|---|---|
| Australia, Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu |
70c per text |
| Afghanistan, American Samoa, Argentina, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Cambodia, Chad, Chile, Cook Islands, Czech Republic, Denmark, Estonia, France, Gambia, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, India, Indonesia, Isle of Man, Israel, Japan, Kenya, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Monaco, Mongolia, Mozambique, Netherlands, Niger, Oman, Peru, Philippines, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Sweden, Switzerland, Tanzania, Thailand, Turkey, United Arab Emirates, Vietnam | $1.00 per text |
GST inclusive.
| Calls | Rates |
|---|---|
| Australia | 44c per minute |
| Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu | $1.00 per minute |
| American Samoa, Argentina, Belgium, Cook Islands, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Japan, Malaysia, Netherlands, Philippines, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Thailand, United Arab Emirates, Vietnam | $3.50 per minute |
| Afghanistan, Bahrain, Belarus, Bosnia and Herzegovina, Cambodia, Chad, Chile, Czech Republic, Denmark, Estonia, France, Gambia, Ghana, Honduras, Isle of Man, Israel, Kenya, Latvia, Lithuania, Luxembourg, Malta, Monaco, Mongolia, Mozambique, Niger, Oman, Peru, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Sweden, Tanzania, Turkey | $6.00 per minute |
All calls are charged per minute, or part thereof - GST inclusive.
International from Overseas
These rates are for communicating within the countries listed and contacting abroad (not New Zealand). The charges will appear on your next bill.
| Texts | Text Rate |
|---|---|
| Australia, Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu |
70c per text |
| Afghanistan, American Samoa, Argentina, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Cambodia, Chad, Chile, Cook Islands, Czech Republic, Denmark, Estonia, France, Gambia, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, India, Indonesia, Isle of Man, Israel, Japan, Kenya, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Monaco, Mongolia, Mozambique, Netherlands, Niger, Oman, Peru, Philippines, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Sweden, Switzerland, Tanzania, Thailand, Turkey, United Arab Emirates, Vietnam | $1.00 per text |
GST inclusive.
| Countries | Within Country |
International Rate |
|---|---|---|
| Australia | 44c per minute |
$1.00 per minute |
| Canada, China, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, United Kingdom, United States of America, Vanuatu | $2.00 per minute | $2.00 per minute |
| American Samoa, Argentina, Belgium, Cook Islands, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Japan, Malaysia, Netherlands, Philippines, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Thailand, United Arab Emirates, Vietnam | $3.00 per minute | $3.00 per minute |
| Afghanistan, Bahrain, Belarus, Bosnia and Herzegovina, Cambodia, Chad, Chile, Czech Republic, Denmark, Estonia, France, Gambia, Ghana, Honduras, Isle of Man, Israel, Kenya, Latvia, Lithuania, Luxembourg, Malta, Monaco, Mongolia, Mozambique, Niger, Oman, Peru, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Rwanda, Russia, Sweden, Tanzania, Turkey | $5.00 per minute | $5.00 per minute |
Inbound call charge $1.00 per minute.
All calls are charged per minute, or part thereof - GST inclusive.
Does Orcon Mobile have Global Roaming?
Your Global Roaming is activated by default on your Orcon mobile plan but you may need to turn on roaming thorough your phones network settings. Feel free to give us a call if you have any questions before you leave New Zealand on 0800 13 14 15 or if you are already overseas call+64 9 929 0408.
Before you leave remember to set up a voicemail PIN. This is required when you call your voicemail from overseas.