Needing a top-up for your mobile plan? Simple!

Available NZ Add-on packs can be purchased in My Orcon Mobile if you run out of data or minutes included in your plan. Just head to the Add-ons page after you log in.

These are the plans below 

Add-ons valid for 30 days from purchase.

You can also check out our international mobile roaming packs or casual rates.

Going overseas? Use your NZ mobile plan for just $8/day in over 100 destinations worldwide. There’s also Roaming Data Add-ons for far away places.  

No set up is required, it just works - activating when you hop off the plane.  

How can I track my roaming costs?

You can check your balance and stay on top of your usage in the Orcon Mobile App, or online at My Orcon Mobile.

What triggers the $8 a day roaming charge?  

In our $8 a day roaming destinations, the $8 charge will be triggered as soon as you do any of the following:

• Make a call
• Receive a call
• Send a text
• Allow an incoming call to divert to voicemail
• Use mobile data (this includes any apps refreshing in the background of your phone, which make be happening all the time without your knowledge)

To avoid these charges, you can switch to flight mode and connect to local Wi-Fi where available.

Which countries can I roam in?

$8 per day destinations

Use your NZ plan in these destinations for only $8 per day in these countries.

(a day counts as 00:00 to 23:59 NZ time)

• Australia
• Anguilla1
• Antigua & Barbuda1
• Argentina
• Aruba
• Austria
• Barbados1
• Belgium
• Bermuda
• Brazil
• British Virgin Islands1
• Bulgaria
• Canada
• Cayman Islands1
• Chile
• China
• Colombia
• Cook Islands  (additional $1.15/min to receive calls^)
• Costa Rica
• Cote D'Ivoire (Ivory Coast)
• Croatia
• Cyprus1
• Czech Republic
• Denmark
• Dominica1
• Dominican Republic
• Ecuador
• El Salvador
• Estonia
• Fiji (additional $1.15/min to receive calls^)
• France
• Germany
• Ghana
• Greece
• Grenada1
• Guatemala
• Guernsey2
• Guyana1
• Haiti
• Hong Kong
• Hungary
• India
• Indonesia
• Ireland
• Isle of Man2
• Israel
• Italy
• Jamaica1
• Japan
• Jersey2
• Kenya
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Macau
• Macedonia
• Malaysia
• Malta
• Mexico
• Mongolia
• Montenegro
• Montserrat1
• Morocco1
• Nauru (additional $1.15/min to receive calls^)*
• Nepal
• Netherlands
• Norway
• Panama
• Papua New Guinea (additional $1.15/min to receive calls^)
• Peru
• Philippines
• Poland
• Portugal
• Puerto Rico
• Qatar
• Romania
• Samoa (additional $1.15/min to receive calls^)
• San Marino
• Saudi Arabia
• Serbia
• Singapore
• Slovakia
• Slovenia
• South Africa
• South Korea
• Spain
• Saint Kitts and Nevis1
• Saint Lucia1
• Saint Vincent and the Grenadines1
• Sweden
• Switzerland
• Taiwan
• Thailand
• Tonga (additional $1.15/min to receive calls^)
• Turkey
• Turks & Caicos1
• United Arab Emirates
• United Kingdom
• United States3
• Uruguay
• Vanuatu (additional $1.15/min to receive calls^)
• Vatican
• Vietnam

1 Max speeds limited to 300kbps

2 Covered by UK

3 Travelling to the US? Here’s a quick update on things you need to know.

^ When roaming in Fiji, Cook Islands, Western Samoa, Vanuatu, Tonga and Papua New Guinea it costs $1.15 per minute to receive calls on your device. Calls rounded up to next whole minute. In most cases it's best for you to call your family and friends.

* Covered by Digicel Fiji

Roaming Data Add-on destinations

For the destinations listed below, the following calling and text roaming rates apply:

• $3.45 per minute to call anywhere in the world**
• $1.15 per minute to receive any call
• $0.91 a text sent to anywhere in the world**

**Does not include premium or satellite numbers.

To use roaming data in these destinations, you’ll need to purchase a 500MB Roaming Add-on for $57. You’ll be prompted to do this in the welcome text we send you when you arrive in your destination.

Tablet and iPad users will not receive a welcome text and will need to insert their device’s SIM card into a mobile phone and text Y to 237 to purchase the data Add-on.

Destinations included in the $57 Roaming Add-On:

Afghanistan, Albania, Algeria, Angola, Armenia, Bahamas, Bangladesh, Belarus, Belize, Benin, Bolivia, Botswana, Brunei, Burundi, Cambodia, Cameroon, Congo, Democratic Republic of the Congo, Egypt, Faroe Islands, Finland, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Gibraltar, Greenland, Guadeloupe, Guam (Northern Mariana Islands), Guinea Bissau, Guinea Conakry, Honduras, Iceland, Iraq, Jordan, Kazakhstan, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Liberia, Martinique, Moldova, Mozambique, Myanmar, Nicaragua, Nigeria, Oman, Pakistan, Palestine, Paraguay, Rwanda, Sierra Leone, Solomon Islands, South Sudan, Sri Lanka, Sudan, Tajikistan, Timor Leste, Uganda, Uzbekistan, Yemen, Zambia, Zimbabwe

No Data destinations

• $3.45/min to make calls (excluding premium numbers); 
• $1.15/min to receive calls; 
• 91c to send texts (excluding premium numbers)

Azerbaijan, Bhutan, Bosnia & Herzegovina, Cape Verde, Cuba, Djibouti, Equatorial Guinea, Lebanon, Lesotho, Maldives, Mali, Mauritius, Namibia, New Caledonia, Niger, Sao Tome and Principe, Seychelles, Suriname, Tanzania, Trinidad & Tobago

No service destinations

In these destinations there are no calling, text or data roaming services available at all:

American Samoa, Andorra, Bahrain, Burkina Faso, Central African Republic, Chad, Comoros, Eritrea, Ethiopia, Falkland Islands, Iran, Libya, Madagascar, Malawi, Marshall Islands, Mauritania, Mayotte, Micronesia, Monaco, Netherlands Antilles, Niue, Norfolk Island?, North Korea, Palau, Pitcairn, Reunion, Russian Federation, Saint Helena, Saint Pierre and Miquelon, Senegal, Somalia, Swaziland, Syria, Togo, Tunisia, Turkmenistan, Tuvalu, Ukraine, Venezuela, Wallis and Futuna, Western Sahara

In-flight and cruise Ship Roaming

It’s easy to use your Orcon mobile while flying or cruising, whether you’re on Prepay or Pay Monthly.

Calling: $5.05 per minute

Receiving calls: $1.15 per minute

Sending texts: $0.91 per text

Data: Data roaming is not available

Cruising

Please note that cruise ship roaming is restricted to certain routes, so check with your cruise liner if roaming is available on your vessel.  

Cruise ship roaming will only work on selected vessels that have roaming equipment installed. Check with your cruise liner for routes, destinations and the availability of cruise ship roaming. All calls will be charged on a per minute basis and will be rounded up to the next whole minute

In-flight

• In-flight roaming is restricted to certain flights so check with your airline whether your flight is set up for In-flight roaming. Please click here for participating airlines.
• In-flight Roaming will only work on selected aircraft that have In-flight Roaming equipment installed. Check with your airline for routes, destinations and the availability of In-flight Roaming. The use of In-flight Roaming may be restricted by the airline to reduce cabin noise. All calls will be charged on a per minute basis and will be rounded up to the next whole minute. In-Flight Roaming services are provided via satellite so you may notice speech delays of up to 3 seconds.

Cruise ship and In-flight roaming rates exclude calling and texting premium rate and satellite phone numbers.

How can I avoid roaming costs?

Turn Airplane Mode on

What is Airplane Mode?  

This feature enables you to switch off all the connectivity settings for your phone/device in one place, including: Wi-Fi, Mobile data and Bluetooth.  

How do I turn on Airplane Mode?  

This depends on the brand of phone/device you’re using. Head to your device’s website to find out if they support this service.

Connect to local Wi-Fi

Connect to local Wi-Fi where available. This way you’ll be able to connect to the internet and make calls using Wi-Fi calling over Wi-Fi.

You can use Wi-Fi Calling any time that your phone has a Wi-Fi signal. So, it’s a great option to keep in contact with home when you’re travelling overseas.  

Handy hint: If you want to be sure that when you’re overseas you only use Wi-Fi Calling (and don’t connect to local mobile networks at all), you can put your phone into flight mode, then activate Wi-Fi and Wi-Fi Calling only. This should ensure you don't incur additional roaming charges.)

Turn off your device

The surest way to avoid any charges (and calls from your boss) 

You will not be able to exceed the limit of your allocated data so once you have used the included data in your mobile plan you will need to purchase a data add-on for the month.

• Please note that your data usage is tracked in real time so you’ll always know how much data you have remaining by logging into the Orcon Mobile Portal here.
• For information on how to purchase a data add-on you can visit the following FAQ here

An easy way to manage your data use is to enable Wi-Fi on your smartphone.

• For Android users, go to Settings - Wireless & Network – Wi-Fi Settings.
• For iPhone/iPad users, go to Settings - Wi-Fi.

All Orcon mobile plans have a base amount of NZ roll over data. Once this data has been used for the month, you will need to purchase a data top-up add-on in order to continue using the service. For information on how to purchase a data add-on please visit the following FAQ here.

Please note that while unused data included in your base plan will roll over to the next month and be used before your new month’s data, unused data included in the top-up add-on will expire after 30 days.

To see more information on Orcon Mobile charges; please visit our website.

Yes. 50 NZ and AUS calling minutes can be purchased for $7 in the My Orcon Mobile portal.

Please note, these minutes do not carry over and will expire after 30 days if unused.

Add-On packs are available for Australia roaming, beyond Australia roaming, additional data or additional calling minutes. View our available addons, roaming packs and casual rates here.

Note: Around the world, our network partners who support roaming are retiring their 2G and 3G networks. From 28 October 2024, all 3G networks in Australia are due to shutdown.

Because Orcon Mobile is powered by the 2degrees network, when you roam in countries where 2G and 3G has been switched off, you will need to ensure your phone is VoLTE roaming capable.