4G Backup is a mobile broadband connection built into our fancy modem that kicks in automatically when your primary broadband service drops. No more lost transactions when your EFTPOS is taken out!

4G Backup is included in all Orcon Business plans.

Frequently Asked Questions

• How does it work?

  If internet goes down, your modem automatically connects to the 4G mobile network. If 4G coverage is not available in your area, you will connect to 3G. Check out this coverage map to see whether you’ve got 3G/4G coverage.

• What are the benefits of 4G Backup?
  4G Backup will protect systems from disruption and safeguard your business with reliable internet connectivity.

  The consequences of internet being down are immense. Just a few minutes of downtime can ripple across your business and cause loss of productivity and hits to revenue.

  Having a backup connection provides continued ability to:

  • Process transactions through Point-Of-Sale (POS) systems
  • Digitally communicate with customers and suppliers
  • Access cloud-based applications, security and file storage
• How much data is included?

  1GB of Backup data per month. This will roll over to the next month for up to 12 months, so you can accumulate up to 12GB of backup data.

• What happens if I use all my backup data?

  If you use your 1GB data allowance and all carryover data, additional backup data can be purchased for $10.43 per 1GB (excl GST). Just add the 'NZ Data Pack' via mobile.orcon.net.nz.

  Note: We don’t casually charge for backup data – so you don’t need to worry about unexpected charges.

• Is the switch to 4G Backup automatic?

  Sure is! You should only notice a very brief connection interruption when your modem automatically switches over to the backup internet.

Using 4G Backup

• How do I know when I'm using 4G Backup?

  	If you have Fibre: When the WAN icon on the front of your modem is flashing green, you’re connected to broadband. If the WAN signal is off, you’re using 4G Backup.
  	If you have ADSL/VDSL: When the DSL icon on the front of your modem is flashing green, you’re connected to broadband. If the DSL signal is off, you’re using 4G Backup.

   

• How strong is my 4G signal?

  	Strong Signal: Your modem has excellent connection to 4G LTE mobile network.
  	Medium: Your modem has good connection to the 4G LTE mobile network.
  	Weak: Your modem has weak connection to the 4G LTE mobile network. Consider re-positioning your modem higher up and closer to a window.
  	Off: No 4G LTE signal detected. Re-position your modem higher up and closer to a window. If you still can't connect to 4G Backup, give our friendly team a call on 0800 70 10 50.

We've got you covered with awesome international calling packs for your Business landline.

Grab one of these calling packs by visiting My Orcon.

Please note these calling packs cover landline to landline calls only (for up to 100 hours of calling), unless specifically stated otherwise on the list.

Business Landline International Calling Packs

• Top 10 International Calling Pack

  Our Top 10 International calling pack covers your calls (for up to 100 hours of calling) for $10.00/month (excl GST) to the following destinations:

  Australia
  Canada
  China
  Hong Kong
  India
  Ireland (Republic)
  Korea (South)
  South Africa
  UK
  USA

• Top 20 International Calling Pack

  Our Top 20 International calling pack covers your calls (for up to 100 hours of calling) for $15.00/month (excl GST) to the following destinations:

  Australia
  Canada
  China
  France
  Germany
  Hong Kong
  India
  Ireland (Republic)
  Japan
  Korea (South)
  Malaysia
  Malaysia Mobile
  Netherlands
  Russia
  Singapore
  South Africa
  Taiwan
  Thailand
  UK
  USA

• Top 50 International Calling Pack

  Our Top 50 International calling pack covers your calls (for up to 100 hours of calling) for $25.00/month (excl GST) to the following destinations:

  Argentina
  Australia
  Australia Mobile
  Austria
  Belgium
  Brazil
  Canada
  Chile
  China
  China Mobile
  Colombia
  Croatia
  Czech Republic
  Denmark
  Finland
  France
  Germany
  Greece
  Hong Kong
  Hong Kong Mobile
  Hungary
  Iceland
  India
  India Mobile
  Ireland (Republic)
  Israel
  Italy
  Japan
  Japan Mobile
  Korea (South)
  Korea (South) Mobile
  Malaysia
  Malaysia Mobile
  Mexico
  Netherlands
  Norway
  Poland
  Portugal
  Russia
  Russia Mobile
  Singapore
  South Africa
  Spain
  Sweden
  Switzerland
  Taiwan
  Thailand
  Ukraine
  UK
  USA

Here are our International Calling Rates for Orcon Business. These are for calling from a New Zealand Business Landline to an overseas landline or mobile.

If the location you're looking for is not in the table below, you can also download a full copy of our calling rates.

Making a lot of calls? We have great calling packs available that cover almost every destination from just $10.00/month (excl GST).

Note: The following rates excl GST.