Popular Questions

• Understanding Fibre
• Fibre consent process
• Google Nest Wifi setup and support
• How do I get in touch?
• How much is the early termination fee?
• My Internet Is not working
• How do I get the best speeds from my Fibre connection?
• Modem Setup Guides
• How do I factory reset my modem?
• My Fibre has just been connected but there's been a problem
• Broadband troubleshooting guide
• How do I set up my home phone?
• How can I troubleshoot my landline phone?
• Orcon Emails: Find Your Way Around Webmail
• Pay by credit card
• Pay with direct debit
• Pay through internet banking
• Pay at the bank
• I need more time to pay
• Bring my mobile number
• Moving House: Move My Services
• Electricity Outages and Faults