Once we've confirmed that your service is live, go ahead and plug in your ADSL-capable modem—you should be up and running within a few minutes. If not, you'll need to configure the modem with the settings below.
If you've received any modem from MyRepublic, or have a Fritzbox from 2Degrees or Slingshot, you'll need to manually configure it regardless—it won't connect automatically.
Make sure the modem is configured with these settings:
- Username: email@example.com
- Password: putanything
- Connection Type: PPPoA
- Encapsulation: VC-MUX
- VPI: 0
- VCI: 100
- MTU: 1492 or 1500
It doesn't matter what the password or username before the email address is, as long as it isn't empty.
If that doesn't work, get in touch and we'll organise for one of our modems to be sent out.
Not on ADSL?
Check out our other modem setup guides: